This role is for an Automation Engineer to enhance a biological processes team by maintaining and improving DeltaV automation systems. The engineer will provide essential site support, troubleshoot issues, and work collaboratively within cross-functional teams. This position requires strong analytical and problem-solving capabilities, along with operational excellence.

Key Responsibilities:

• Maintain and enhance DeltaV automation systems for biological processes.
• Troubleshoot and resolve issues with process control instrumentation and systems.
• Translate process requirements into automation designs.
• Support new technology and product introductions through automation system configuration.
• Develop detailed engineering documentation and operating standards.

Must-Have Skills:

• Strong control system automation background.
• Ability to interpret electrical and P&ID drawings.
• Independent, self-motivated, organized, and able to multitask.

This role requires experience in the biopharmaceutical manufacturing industry.

This role is for a Senior Equipment Engineer to provide critical on-site support for manufacturing operations in a pilot plant. The engineer will be responsible for ensuring the reliability and performance of various process equipment through troubleshooting, maintenance coordination, and data-driven improvements. This position involves partnering with operations and other functions to guide technical decisions and enhance system efficiency.

Key Responsibilities:

• Provide technical support for process equipment.
• Lead root cause analysis for equipment issues.
• Develop and implement reliability improvement strategies.
• Manage asset maintenance and history using a CMMS.
• Analyze system data to inform decision-making.

Must-Have Skills:

• Equipment Troubleshooting & RCA
• System Ownership & Reliability Improvement
• Cross-Functional Communication

Experience in the pharmaceutical manufacturing industry is preferred.

The MPS Support & Deployment Specialist will provide frontline technical support for Media Production Suite (MPS) and related media production/post-production technologies. The role supports production workflows including media ingest, cloud uploads, dailies, and media processing. The specialist will troubleshoot and resolve issues remotely, monitor support requests, and escalate complex issues to senior team members or engineering when needed.

Depending on business needs and available headcount. The role operates within a growing 24/7 global support model, requiring participation in an on-call/pager rotation, including occasional weekend coverage.

• Provide frontline technical support for media production and post-production technology.
• Troubleshoot and resolve issues related to media ingest, dailies, file transfers, and media processing workflows.
• Monitor support dashboards, tickets, Slack communications, and PagerDuty notifications.
• Investigate and remotely resolve production-blocking technical issues whenever possible.
• Escalate unresolved or complex issues to senior team members or engineering.
• Support both Netflix-developed and third-party media production tools.
• Collaborate with the global support team to maintain continuous 24/7 coverage.
• Participate in an on-call/pager rotation for weekend and after-hours support.
• Learn and support new products and technologies as they are introduced into the media production ecosystem.
• Provide a strong customer-service experience by taking ownership of issues and ensuring users feel supported throughout the troubleshooting process.
• Work closely with team members to identify recurring issues and communicate trends or concerns.

• 3+ years of relevant experience, ideally 3–5 years in a production/post-production technology environment.
• Strong experience in film, television, media production, or post-production.
• Experience as a Post-Production Engineer, Media Systems Engineer, Media Engineer, Digital Imaging Technician (DIT), Post-Production Support Engineer, or similar.
• Solid understanding of production and post-production workflows.
• Experience troubleshooting technical issues in a time-sensitive production environment.
• Ability to diagnose issues, troubleshoot remotely, and determine when escalation is required.
• Strong problem-solving, communication, collaboration, and ownership skills.
• Comfortable working in a fast-paced environment where production deadlines and technical issues can be time-sensitive.
• Willingness to participate in a 24/7 support/on-call rotation, including occasional weekend coverage.
• Ability to learn proprietary/internal tools and new technologies quickly.

Strong backgrounds include:

• Film/TV post-production facilities
• Media production technology
• Production technology
• Digital imaging
• Media workflow platforms
• Cloud-based media production
• Post-production software/technology vendors

This role focuses on supporting the technical transfer and lifecycle management of commercial drug product manufacturing processes. You will be responsible for creating and reviewing technical documentation, analyzing data to inform process decisions, and collaborating with various internal teams to ensure successful transitions and ongoing production. The position requires a blend of hands-on laboratory work and strong scientific writing skills to contribute to critical drug product development activities.

Key Responsibilities:

• Develop and review technical documentation for process transfers.
• Analyze and interpret scientific data for process understanding.
• Perform laboratory experiments and analytical testing.
• Provide technical support for fill-finish operations.
• Contribute to process characterization and technology transfer.

Must-Have Skills:

• Experience in drug product process development.
• Proficiency in technical report writing.
• Ability to analyze and interpret scientific data.

Experience in the pharmaceutical or biotechnology industry, specifically with drug product process development or manufacturing support, is required.

• Partner with Finance stakeholders to gather, analyze, and document business and reporting requirements.
• Translate business requirements into detailed functional and technical specifications for engineering teams.
• Lead the onboarding of financial forecasting models into an enterprise planning platform.
• Define data requirements, source data mappings, and business rules for forecasting models.
• Analyze gaps between existing business processes and system capabilities, recommending scalable solutions.
• Design and document improved workflows, including wireframes and user experience recommendations for forecast adjustment processes.
• Collaborate with engineering teams throughout solution design, development, testing, and deployment.
• Develop and execute User Acceptance Testing (UAT) plans and validate forecasting outputs prior to production deployment.
• Document business rules, calculation logic, data lineage, and system processes.
• Investigate data discrepancies by tracing issues across reporting platforms, databases, and planning models.
• Partner with Data Engineering and Data Science teams to improve platform validation controls and data quality.
• Manage engineering work requests from intake through completion, ensuring priorities align with business objectives.
• Maintain project documentation and provide regular status updates to stakeholders.

• Bachelor's degree in Business, Finance, Information Systems, Computer Science, or a related field.
• 4–6 years of experience as a Business Analyst or Systems Analyst supporting finance systems or enterprise planning solutions.
• Proven experience translating business requirements into functional and technical specifications.
• Experience improving business processes and designing efficient workflows.
• Strong experience coordinating with business stakeholders and technical teams.
• Hands-on experience planning and executing User Acceptance Testing (UAT).
• Advanced Microsoft Excel skills, including complex formulas, PivotTables, financial modeling, and scenario analysis.
• Working knowledge of SQL for data validation and analysis.
• Excellent analytical, documentation, communication, and stakeholder management skills.

• Experience with IBM TM1, Planning Analytics, Apliqo, or similar Enterprise Performance Management (EPM) platforms.
• Familiarity with financial planning and analysis (FP&A), forecasting, budgeting, and variance analysis.
• Understanding of ETL processes, data warehouses, and dimensional data modeling.
• Experience working with cloud-based analytics platforms or enterprise reporting solutions.
• Exposure to media, subscription, streaming, or digital services industries.

• Manage and process generative AI tool access requests based on defined policies.
• Provide Tier 1 support, troubleshoot common user issues, and escalate complex problems.
• Audit tool usage, manage seat capacity, and generate usage reports.
• Develop and maintain user guides, FAQs, and internal knowledge base content.
• Collaborate with internal stakeholders and external vendor account managers.

• Proven experience in SaaS administration, including user and seat management.
• Hands-on familiarity with generative AI tools used in media/content workflows.
• Excellent written communication and documentation skills.