Key Responsibilities:

• Organize and host digital events to drive customer adoption and value.
• Develop and publish digital content to foster community and peer learning.
• Collaborate with cross-functional teams to identify speakers and ensure solution expertise.
• Deliver polished presentations and exceptional customer experiences.
• Act as a liaison, communicating customer feedback to internal teams.

Must-Have Skills:

• Excellent communication and presentation abilities.
• Proven experience in customer success or event management.
• Ability to manage multiple tasks in a fast-paced environment.

The ideal candidate will have experience in customer-facing roles within the technology or software industry, with a focus on driving customer engagement and success through digital channels.

• Lead program management efforts, coordinating between cross-functional teams to ensure project success.
• Manage project schedules, identifying risks, and developing mitigation strategies to ensure on-time delivery.
• Facilitate communication across internal teams and stakeholders to align project objectives and expectations.
• Drive continuous process improvements and best practices in program and product management.
• Contribute to the development and optimization of networking products, ensuring they meet customer needs and business goals.

• Strong project management knowledge and skills
• Solid understanding of networking fundamentals
• Proven ability to navigate project ambiguities and deliver results

• Experience in data center operations, DWDM/Backbone networking, and a basic understanding of data analysis, software, or AI is preferred but not mandatory.