Job Category: Technical Support & Customer Service
Job Number: 11802544
Akraya is looking for a Workstation PC Technician – Senior for one of our clients. If the job description below is a fit, please apply directly or call Swapnil at 408-907-3201. If this position is not quite what you’ re looking for, visit akraya.Com and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.
Primary Skills: desktop support, supporting Win7/Win10 environments and O365, mobile experience (iPad/iPhone)
Duration: 10 Months
Contract Term: W2 only (Contract)
- Minimum 5 years experience with PC support, including deployment.
- Minimum 5 years experience with PC hardware troubleshooting and repair.
- Minimum 2 year experience with direct client interaction.
- Ability to follow written and verbal instructions.
- Adaptable to change in process or required activities.
- Attention to detail.
- Quick learner.
- Professional appearance and behavior, including punctuality
- Manage incoming and outgoing assets.
- Prepare systems for deployment.
- Scan existing asset for applications and settings.
- Interview clients to identify special considerations and other settings.
- Use KP tools to execute PC activity.
- Collaborate with teammates to identify process improvements.
- Escalate quickly when issues arise.
- Assist other technicians as needed.
Top 3-5 Required Skills:
- Have participated in large scale hardware refresh activates in large corporate environment
- Been in lead level role on project teams (preferably hardware refresh teams) 3. Have supported C-Level management
- 2 Years leading refresh teams
- 5 years desktop support in hardware refresh environment
- 3-5 years supporting Win7/Win10 environments and O365
- 2-3 years mobile experience (iPad/iPhone)
Please apply directly with your updated resume or call Swapnil at 408-907-3201.
Akraya, Inc. Is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “ Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.Com to search through all of our current openings or to submit your resume to our recruiting team.