Workforce Management Analyst I:24-02207
Job Description
Duration: 6 Months (Possible Extension)
Contract Type: W2 Only
Location – Remote (Prefer to work in PST time zone)
Pay Range: $60 - $65 Per Hour
Grow Your Skills by Working with Industry Leaders”
JOB RESPONSIBILITIES:
- Title - HR – Performance Advisor
- Guides managers and employees through performance, conduct and attendance related matters end-to-end, with frequent consultation with the team manager or senior members of the performance team - Partners on or escalates cases with additional complexity to senior team members or directly to employee relations team based on defined playbook and principles
- Gathers and assesses all relevant data and information to determine options with clear next steps and an action plan, providing recommendations to influence the appropriate outcomes that balance the needs of the business and employee experience.
- Leverages relevant playbooks, protocols, and requirements for case management and contributes to ongoing improvements - Builds capability for managers and employees primarily through individual cases - Assists the channel support team to identify and route worker welfare situations to the appropriate team Primarily contributes to and may drive team initiatives and projects with well-defined outcomes
- Triage internally within HR Connect team and to COE’s as appropriate and as assigned - Consistently applies Intuit’s policies and standards to situations.
JOB REQUIREMENTS:
- 5+yrs of performance or relevant experience - Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with senior leaders, members of management, and employees at all levels of the company
- Adaptive critical thinking, judgment and analytical skills - Ability to build human connections easily and deep emotional intelligence and objective empathy –
- The ability to see situations from all perspectives and work through performance concerns for the best possible outcomes for everyone involved
- Learning and growth mindset, including understanding trends and continuously seeking to improve yourself and the experience for employees - Operational excellence, including project management and end-to-end process and workflow management Strong cross-functional influencing and communication skills (written, verbal and visual)
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
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As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
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