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WFM Tool Administrator: 25-05803
Posted: 09/18/2025
Job Category: Administrative, Clerical & Support
Job Number: 26047243
Country: IN
Job Description
Primary Skills: WFM Software Expertise, System Configuration Advanced, User Management Proficient, Data Integrity Intermediate, Process Optimization Skilled.
Contract Type: Contract
Duration: 6+ months
Location: Hyderabad
Job Summary:
We are seeking a proficient WFM Tool Administrator to configure, maintain, and optimize our workforce management software to meet the organization's needs. The ideal candidate will manage user access, ensure data integrity, support users, and liaise with vendors to enhance tool capabilities. A focus on continuous process improvement and system optimization to support workforce planning and performance metrics is essential.
Key Responsibilities:
Prior experience in roles requiring the administration of workforce management tools within relevant industries is preferred.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Contract Type: Contract
Duration: 6+ months
Location: Hyderabad
Job Summary:
We are seeking a proficient WFM Tool Administrator to configure, maintain, and optimize our workforce management software to meet the organization's needs. The ideal candidate will manage user access, ensure data integrity, support users, and liaise with vendors to enhance tool capabilities. A focus on continuous process improvement and system optimization to support workforce planning and performance metrics is essential.
Key Responsibilities:
- Configure the WFM tool to align with organizational requirements and perform routine system maintenance.
- Manage user access, permissions, and provide comprehensive technical support and training.
- Ensure data integrity through regular audits, manage data imports/exports, and generate insightful reports.
- Serve as the primary contact for the software vendor, tracking enhancement requests and updates.
- Identify inefficiencies and recommend changes to improve the effectiveness of WFM processes and strategies.
- In-depth knowledge of WFM platforms and their modules (e.g., forecasting, scheduling).
- Strong skills in system configuration and maintenance aligned with business rules.
- Ability to provide effective user management and support.
Prior experience in roles requiring the administration of workforce management tools within relevant industries is preferred.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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