Research Triangle Park,
Job Category: Network & System Engineering
Job Number: 11391069
Akraya is looking for a Unified Communication Manager (Call Manager) Support Engineer for one of our clients. If the job description below is a fit, please apply directly or call Amit at 408-512-2362. If this position is not quite what you’ re looking for, visit akraya.Com and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.
Primary Skills: Unified Communications Manager/ Mobility Manager
Duration: At least one year, renewed quarterly, based on business need, budget approvals and performance.
Contract: Only W2
This Unified Communication Manager (CallManager) Support Engineer position has the following responsibilities:
- Provides second/third level technical support for Enterprise voice technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers.
- Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
- Interacts across TAC/HTTS/ROS teams and development teams at peer level.
Minimum 3-5 years' experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses.
Technical Skills required: In-depth knowledge with some of the following:
- Cisco Unified Communications Manager (CUCM), Cisco Unified Mobility Manager (CUMM)
- Microsoft Windows Server (2000, XP, 2003, Vista), Microsoft Active Directory
- Unix (preferred RedHat Linux)
- Voice over IP (VoIP), VoIP protocols such as SIP, MGCP, SCCP, H.323, RTP/SRTP, Cisco Emergency Responder (CER)
Voice CCIE desired but not required.
Please apply directly with your update resume or call Amit @ 408-512-2362
Akraya, Inc. Is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “ Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.Com to search through all of our current openings or to submit your resume to our recruiting team.