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Technical Support Engineer UX: 24-01189

Orlando, FL 32826

Posted: 07/08/2024 Job Category: Technical Support & Customer Service Job Number: 22124073

Job Description

Primary Skills: JavaScript, AngularJS, ReactJS, Linux, Technical Support
Contract Type: W2 only
Duration:12+ months contract
Location: Hybrid – Orlando FL
Pay Range:$30.71 - $35 per hour
 
NOTE: Role open to Women Back to Work candidates with a career gap


 “Looking for a new job that will give YOU a sense of accomplishment?”
 
JOB RESPONSIBILITIES
  • Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services.
  • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.
  • Manage and resolve all issues.
  • Experience assessing, troubleshooting, resolving, and providing root cause analysis for client Product issues.
JOB REQUIREMENTS
  • UI development or support experience
  • Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development, Reading and debugging Java and JavaScript code (Writing JavaScript’s will be beneficial)
  • Troubleshooting experience using browser developer tools, Advance knowledge of the components in cloud/web applications and experience in Application Support.
  • Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell), Good experience with relational databases (e.g., MySQL, Oracle).
  • Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok), Experience using Linux/Unix OR Microsoft Server
ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"

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