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Technical Support Engineer - Integrations: 24-01096

Santa Clara, CA 95054

Posted: 05/17/2024 Job Category: Technical Writing, Editorial & Content Management Job Number: 22087687

Job Description

Primary Skills: JavaScript , LDAP/Active Directory, SSO, SOAP, REST
Contract Type: W2 only
Duration:  12+ months Contract
Location: Santa Clara CA - 95054 (Wednesday and Thursday)
Pay Range:$40 - $45 per hour
 

TALK to a recruiter NOW: CONTACT Rahul at 408-512-2433

“Looking for a new job that will give YOU a sense of accomplishment?”
 
JOB RESPONSIBILITIES:
  • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
  • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
  • Be a Customer Advocate providing support to users/administrators of our platform
  • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
  JOB REQUIREMENTS:
  • Knowledge on LDAP/Active Directory, SSO or other authentication or user management systems
  • Understanding of Email Troubleshooting (e.g. Office 365, Exchange )
  • Knowledge on Web Services (SOAP, REST)
  • Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
  • Hands on experience in any-directional, integration between two systems
  • Some experience with Scripting languages: JavaScript preferred
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Experience with the gathering and reading of various log files
CALL ME NOW  - Rahul @ 408-512-2433
 
ABOUT AKRAYA

"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"

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About Santa Clara, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Santa Clara, California. Located in the heart of Silicon Valley, this region offers unparalleled growth opportunities in tech, innovation, and beyond. With attractions like Levi's Stadium, the Santa Clara Convention Center, and the nearby California's Great America theme park, there's always something exciting to do. Indulge in the diverse culinary scene, catch a show at the Triton Museum of Art or the historic Santa Clara Theatre, or cheer for the San Francisco 49ers at Levi's Stadium. Discover why Santa Clara is the perfect place to elevate your career and enjoy a rich blend of culture and charm!