Akraya Inc.
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http://www.akraya.com
http://www.akraya.com
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Technical Support Engineer - Integrations - 23-00495
Orlando, FL 32826 US
Posted: 03/27/2023
2023-03-27
2023-04-29
Job Category: Technical Support & Customer Service
Job Number: 19041165
Job Description
Primary Skills: Tech Support, Scripting Language, LDAP & Active Directory, WebServices, Network infrastructure
Contract Type: W2
Duration: 10+ Months
Location: Orlando, FL (Hybrid – 2 to 3 days onsite)
Pay Range: $41.00 - $46.00 per hour
NOTE: Role open to Women Back to Work candidates with a career gap
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TALK to a recruiter NOW: CONTACT Rahul at (408) 907-6864
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Work for a market leader!
JOB RESPONSIBILITIES
CALL NOW: Rahul at (408) 907-6864
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ABOUT AKRAYA
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2022 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.
Contract Type: W2
Duration: 10+ Months
Location: Orlando, FL (Hybrid – 2 to 3 days onsite)
Pay Range: $41.00 - $46.00 per hour
NOTE: Role open to Women Back to Work candidates with a career gap
-----------------------------------------------------------------------------------------------------
TALK to a recruiter NOW: CONTACT Rahul at (408) 907-6864
---------------------------------------------------------------------------------------
Work for a market leader!
JOB RESPONSIBILITIES
- Responsible for managing and resolving the most challenging issues and escalation for the customer and provide technical guidance in addressing their business needs.
- Be the voice of the customer into the product and development teams for product feedback and improvements.
- Play an integral role in building knowledge and be part of strategic initiatives for process improvements.
- Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner.
- Ability to multi-task and efficiently manage case backlog
- Strong knowledge on LDAP/ActiveDirectory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder)
- Strong Understanding of EmailInfrastructure (e.g. Exchange, Office 365, Postfix)
- Advance knowledge on WebServices (consuming or providing) (SOAP, REST)
- Strong working knowledge on Network infrastructure
- Hands on experience in anybi-directional, automated integration between two systems
CALL NOW: Rahul at (408) 907-6864
---------------------------------------------------------------------------------------
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2022 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.
