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Technical Support Engineer - Integrations - 23-00495

Orlando, FL 32826

Posted: 03/27/2023 Job Category: Technical Support & Customer Service Job Number: 19041165

Job Description

Primary Skills: Tech Support, Scripting Language, LDAP & Active Directory, WebServices, Network infrastructure
Contract Type: W2
Duration:  10+ Months
Location: Orlando, FL (Hybrid – 2 to 3 days onsite)
Pay Range: $41.00 - $46.00 per hour
NOTE: Role open to Women Back to Work candidates with a career gap

TALK to a recruiter NOW: CONTACT Rahul at (408) 907-6864
Work for a market leader!
  • Responsible for managing and resolving the most challenging issues and escalation for the customer and provide technical guidance in addressing their business needs.
  • Be the voice of the customer into the product and development teams for product feedback and improvements.
  • Play an integral role in building knowledge and be part of strategic initiatives for process improvements.
  • Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner.
  • Ability to multi-task and efficiently manage case backlog
  • Strong knowledge on LDAP/ActiveDirectory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder)
  • Strong Understanding of EmailInfrastructure (e.g. Exchange, Office 365, Postfix)
  • Advance knowledge on WebServices (consuming or providing) (SOAP, REST)
  • Strong working knowledge on Network infrastructure
  • Hands on experience in anybi-directional, automated integration between two systems
CALL NOW: Rahul at (408) 907-6864

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2022 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

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