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Sr Mixed Method UXR: 22-06204

New York, NY 94043

Posted: 01/25/2023 Job Category: Creative - UI, UX, Accessibility, Graphic, Visual Designer Job Number: 18473738

Job Description

Primary Skills: Mixed Method Research, Quantitative Survey, Product Research, CSAT, HaTS.
Contract Type: W2/C2C
Duration: 12 months + possible extension
Location: Remote / East Coast
Pay Range: $70 - $85 Per Hour

TALK to a recruiter NOW: CONTACT Harsh at 408-512-2437
“Looking for a new job that will give YOU a sense of accomplishment" 


It is a new procurement platform that provides a unified entry point to the buying process for all. We launched the Alpha release in 2021 and are currently working on iterating and adding functionality for subsequent releases. In 2023, we are focused on a key release. We need a Sr Mixed-Methods UX Researcher L4 – L5 who will work closely with UX teammates to focus on both strategic and tactical research.
  • Looking for someone who's passionate about testing and measurement, and comfortable with large scale surveys.
  • Comfortable partnering with other UX teammates: Core UX research team, UXDs, UXWs, and other UXRs.
  • Comfortable with stakeholders: XFN business SMEs, Product Managers, Business and UX Leadership teammates.
  • Types of projects/initiatives (in order of priority):
    • Measurement strategy and engagement with partners on measurement
      • Set up and launch surveys to capture UX metrics (e.g. CSAT, HaTS, etc)
      • Analyze all survey work and provide consumable readouts to stakeholders
      • Develop an insights tracker to drive and show impactful user research
      • Refresh the FW UX metrics dashboard
    • Eval testing (doesn't happen all the time but prob once a quarter)
      • Conduct concepting, evaluative, usability, & A/B testing
    • Persona development
      • Launch large-scale survey work to focus on persona segmentation
You must meet these minimum qualifications to apply for this job
  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience. Or a master’s degree in the formerly mentioned areas plus at least one year of relevant work experience.
  • Strong experience with mixed methods, quantitative survey analysis.
  • 5 years of experience in an applied research setting, or similar.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys (large and small scale), etc.).
  • Relevant product research experience, either in an end-to-end, usability, or generative setting.
  • Comfort working in a regulated, ambiguous, and rapidly changing product development environment
  • Experience setting up, synthesizing, and sharing out research insights.
  • Experience communicating with research participants and with different types of stakeholders or audiences.
  • Establish a valid, reliable, & consistent method to collect user feedback (e.g., CSAT) across Finance Works (via surveys, HaTS, etc.) so feedback is easy to understand and translate into actions/next steps.
  • Experience with mixed methods, leaning to focus on quantitative UX methodologist.
Having as many of these specific qualifications is a plus, but transferable skills/experience may be equally valuable.
  • Experience with inferential statistics (e.g., t-test, ANOVA, regression, etc.) and analysis tools for large datasets (e.g., R experience strongly preferred).
  • Experience in one or more of the following areas: survey panels, longitudinal research, database management, experiment design, predictive modeling text analytics.
  • Experience creating a UX measurement baseline &/or program.

CALL NOWHarsh at 408-512-2437

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

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