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Software Engineer V: 24-01872

Salt Lake City, UT 84020

Posted: 07/12/2024 Job Category: Software Engineering Job Number: 22543122

Job Description

Primary Skills: IVR Development, BOT Development, Core Java, Agile Methodologies, Genesys Cloud
Contract Type: W2 Only
Duration: 6+ months contract with possible extension
Location: Salt Lake City, UT
Pay Range: $73.92 - $76.92 per hour

#IND1
JOB RESPONSIBILITIES:
  • Provide technical expertise in the development and support of Conversational IVRs.
  • Develop IVR BOTs and coordinate development tasks.
  • Collaborate with PM and design teams to create product solutions.
  • Design and implement strategic and tactical solutions with cross-functional teams.
  • Ensure integration with Web services and design reusable components for IVR and Chat Bots.

MUST-HAVE SKILLS:
  • 10+ years of experience in IVR application development.
  • 2+ years of experience in BOT development for voice applications in Kore.ai, Google Dialog flow, Nuance Mix, RASA or any popular Conversational IVR platform
  • Proficiency in Core Java, Spring framework, and conversational IVR platforms.
  • Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), Client (Machine Learning), Conversational AI

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today! 
 

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About Salt Lake City, UT

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