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Services Resource Supervisor: 24-01244

Remote, IL 60061

Posted: 06/21/2024 Job Category: Technical Support & Customer Service Job Number: 22146709

Job Description

Primary Skills: Resource Management, Project Coordination, Workflow Optimization, Operational Excellence, Stakeholder Communication
Duration: 6+ Months (Possible Extension)
Contract Type: W2 Only
Location: Remote
Pay Range:$28 - $30 per hour on w2


“Work where you’re valued and paid what you’re worth”
 
JOB RESPONSIBILITIES:

Assign and support consulting teams to deliver exceptional customer service and meet operational targets.
Strategically plan operational needs to align resource capacity with demand.
Proactively identify and address business challenges affecting sales and devise creative solutions.
Ensure accurate project skill matching and goal alignment for all resource assignments.
Continuously monitor and adjust consultant capacity to meet utilization targets and foster growth.


JOB REQUIREMENTS:
Proven ability to independently influence and direct personnel and operations.
Exceptional organizational skills, capable of managing multiple priorities and meeting targets.
Strong communication skills, able to clearly convey information and effectively collaborate with internal and external stakeholders.


ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!" 

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