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Services Engagement Supervisor (SoW): 24-01243

Remote, IL 60061

Posted: 06/21/2024 Job Category: Technical Support & Customer Service Job Number: 22146690

Job Description

Primary Skills: Service Engagement, SoW, Process Improvement, Leadership
Contract Type: W2 Only
Duration: 6+ months contract with possible extension
Location: #LI-Remote
Pay Range: $30.50 - $33.50 per hour

Grow your skills by working with industry leaders


  • Facilitate communication and act as a liaison between Services departments, Sales departments, and clients.
  • Oversee the sales pipeline, statements of work, and contractual compliance to ensure service delivery.
  • Review and approve Statements of Work through contracts process to ensure compliance.
  • Sign and execute Statement of Work based on contract thresholds.
  • Ensure all available revenue and cost recognition is processed timely and accurately.
  • Process all financial documents accurately and timely while initiating resource fulfillment requests.


  • Exceptional leadership and collaboration capabilities.
  • Strong written and verbal communication talents.
  • Applicants should have a minimum of 5 years of relevant experience or substantial supervisory experience.
  • Preferred qualifications include experience with Professional Services Automation tools, process improvement projects, and proficiency in Power BI & Excel dashboard creation.

"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"

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