Akraya Inc.
https://cdn.haleymarketing.com/templates/62697/logos/akraya-hml.png
http://www.akraya.com
http://www.akraya.com
true
Service Desk Specialist: 23-01388
Yonkers, NY 10701 US
Posted: 05/31/2023
2023-05-31
2023-07-07
Job Number: 19797764
Job Description
Primary Skills: technical assistance/Support,tickets, Troubleshooting,Service Desk
Contract Type: W2
Duration: 3 + months
Location: Yonkers,NY
Pay Range: $25.22 - $27.37 per hour
NOTE: Role open to Women Back to Work candidates with a career gap
-------------------------------------------------------------------------------------------
TALK to a recruiter NOW: CONTACT Rashmi @4085122359
--------------------------------------------------------------------------------------------
Work for the best in the industry!
JOB RESPONSIBILITIES
CALL NOW: Rashmi @4085122359
--------------------------------------------------------------------------------------------
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2022 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work
Contract Type: W2
Duration: 3 + months
Location: Yonkers,NY
Pay Range: $25.22 - $27.37 per hour
NOTE: Role open to Women Back to Work candidates with a career gap
-------------------------------------------------------------------------------------------
TALK to a recruiter NOW: CONTACT Rashmi @4085122359
--------------------------------------------------------------------------------------------
Work for the best in the industry!
JOB RESPONSIBILITIES
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Triage (remote into customers machines if necessary
- Use Knowledge base to research known resolutions
- Enters all incidents, requests into Service Desk Manager
- Keeps all tickets up to date with all troubleshooting steps taken and how resolved
- Follow up with customers to ensure issue has been resolved (If ticket is not resolved on phone).Follows up with client on any tickets that are On Hold
CALL NOW: Rashmi @4085122359
--------------------------------------------------------------------------------------------
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2022 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work
