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Senior Knowledge Management Specialist : 26-01876

Fairfield, CA 94533

Posted: 07/07/2026 Job Category: Business System / Financial / Business Analyst Job Number: 26-01876 Country: US

Job Description

Primary Skills: Taxonomy Development (advanced), Metadata Management (advanced), Knowledge Architecture (advanced), IT Operations (advanced), Technical Writing (advanced)
Contract Type:  W2 Only
Duration:  6+ Months
Location: Fairfield, CA (#LI - Hybrid)
Pay Range: $40-$45/Hr.
#LP

Job Summary:
This role is responsible for developing and maintaining a comprehensive enterprise taxonomy and classification model for all operational documentation to enhance searchability and reduce retrieval time during critical incidents. You will create standardization, governance, and integration processes to ensure knowledge remains accurate, accessible, and aligned with operational workflows and systems. The goal is to significantly improve the user experience for frontline operators, enabling them to quickly find the correct solutions during time-sensitive situations.

Key Responsibilities:
  • Design and implement an enterprise taxonomy for operational instructions.
  • Develop metadata standards, naming conventions, and versioning rules.
  • Build and maintain a centralized catalog of NOC instructions and documentation.
  • Establish governance processes for content lifecycle management.
  • Align knowledge taxonomy with NOC workflows and operational systems.

Must-Have Skills:
  • Experience designing taxonomies, metadata models, or knowledge architectures.
  • Strong understanding of IT operations and incident management processes.
  • Proficiency with documentation and knowledge management platforms.

Industry Experience:
Experience in IT operations, network operations, or NOC environments is required, with a preference for candidates with experience in knowledge management or technical documentation.

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About Fairfield, CA

Ready to take your career to the next level? Explore our job opportunities in the vibrant area surrounding Fairfield, California! Nestled in the heart of Solano County, Fairfield offers a perfect blend of opportunity and charm. With its close proximity to renowned wineries in Napa Valley, scenic outdoor adventures at the nearby Suisun Marsh, and cultural gems like the Fairfield Center for Creative Arts, there's something for everyone here. Whether you're drawn to the historic charm of the Jelly Belly Factory, the exciting events at the Travis Air Force Base, or the thriving dining scene featuring fresh local produce, this region has it all. Join us in Fairfield and discover a career path as unique and diverse as the area itself. Apply now and unlock your potential!