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Senior Designer: 22-05696

Mountain View, CA 94043

Posted: 01/30/2023 Job Category: Creative - UI, UX, Accessibility, Graphic, Visual Designer Job Number: 17953001

Job Description

Primary Skills : Visual design, Planning, Wireframe and Operations
Contract Type: W2
Duration:  12+ months
Location: Mountainview, CA
Pay Rate: $50 to $52/HR


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TALK to a recruiter NOW: CONTACT  Vipul at 408-512-2365
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Grow your skills by working with industry leaders

JOB RESPONSIBILITIES
  • Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design
  • Ability to identify complimentary service design projects when presented with product partner plans and timelines
  • Own the scoping, planning (including partner identification, deliverables, and timeline), and delivery of service design projects in strong collaboration with our internal stakeholders across product, design, research, and operations
  • Define KPI and success metrics for the experience to evaluate impact
  • Monitor KPI and service design adoption to inform design solutions to improve the experience or add efficiency through process or tools
  • Utilize KPI, VOC and customer data to inform solutions to add efficiency and improve customer outcomes through re-design of user experience, business processes, and better collaboration across systems for our services

JOB REQUIREMENTS
  • Own the scoping, planning (including partner identification, deliverables, and timeline), and delivery of service design projects in strong collaboration with our internal stakeholders across product, design, research, and operations.
  • 5+years professional experience with proven success designing and launching services focusing on people, process and technology that have been implemented in the real world.
  • Deep expertise in design thinking/human-centered design, customer journey mapping, service blueprints and continuous service improvement methodologies
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CALL NOWVipul at 408-512-2365
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ABOUT AKRAYA

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

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