Senior Application Support Specialist: 25-03761 Jobs in Yonkers NY Business System / Financial / Business Analyst Job Recruiters

Posted: 02/10/2025 Job Category: Business System / Financial / Business Analyst Job Number: 24625903

Job Description

Primary Skills: Epic Application-Implementation (Expert), Troubleshooting (Expert), EPIC Cupid Certified (Required), Workflow-Evaluation (Advanced), System-Specification (Advanced), Cardiology systems supported (Advanced)
Contract Type: C2C/ W2
Duration: 4+ Months
Location: Remote
Pay Range: $100 - 110 per hour

Job Summary:
We're seeking a Senior Application Support Specialist to play a crucial role in installing new applications, upgrading existing ones, and providing exceptional go-live and rollout support, all while working remotely. This role involves collaborating closely with users and teams to enhance operational workflows, defining system specifications based on user requirements, and ensuring applications meet business or clinical needs effectively. The ideal candidate will offer advanced application troubleshooting support, manage application modifications coordination, and ensure the accuracy and completeness of solutions.

Key Responsibilities:

Install new applications, components, and conduct application upgrades.
Provide comprehensive go-live and rollout support, including schedule definition and field support activities coordination.
Support users in navigating new applications, modules, and functionalities, ensuring seamless integration and usability.
Oversee application modifications analysis and coordinate with appropriate parties for implementation.
Create and evaluate test plans and system specifications to meet user requirements effectively.

Must-Have Skills:

Expertise in application implementation and troubleshooting.
Proficient in creating and evaluating system specifications and test plans.
Ability to work independently and resolve critical issues promptly.
EPIC Cupid Certified Required
Prior Epic Cupid build experience is strongly preferred
Knowledge of the workflow associated with Invasive and Non-Invasive Cardiology (including Chat and EP Lab workflows)
Willing to learn and work on other Cardiology systems supported by the team
Excellent interpersonal skills with customers, vendors peers and management
Ability to work independently with minimal supervision
EPIC Data Courier knowledge
Experience with any of the following is preferred: Apollo, ISCV, Xcelera, PedCath, PaceArt, GE MacLab/CardioLab, MUSE, CBORD and Medstreaming
Understanding of DICOM, HL7, IHE and other health related standards
Troubleshooting Cardiology Modalities

Industry Experience:

Experience in working remotely and in a role that requires coordination of support activities and user assistance is essential. Previous experience in a healthcare or clinical setting is advantageous but not mandatory.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

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About Yonkers, NY

Discover your next career opportunity in the vibrant area around Yonkers, New York! Nestled in Westchester County, just a stone's throw away from the Big Apple, Yonkers offers a perfect blend of urban excitement and suburban charm. With easy access to New York City's cultural scene, along with its own unique attractions like the Untermyer Gardens Conservancy and the Hudson River Museum, this area provides a wealth of growth opportunities for job seekers. Indulge in the diverse cuisine offerings, catch a show at the award-winning Yonkers Little Theatre, or root for the Westchester Knicks at the iconic Westchester County Center. Embrace the scenic beauty of Tibbetts Brook Park or explore the history at Philipse Manor Hall State Historic Site. Dive into a career in this dynamic region and discover the endless possibilities that await you!