Akraya Inc.
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http://www.akraya.com
http://www.akraya.com
true
Sales Support (Retention): 24-01932
Posted: 08/28/2024
2024-08-28
2024-11-03
Job Category: HR, Operations, Recruiting, Sales
Job Number: 22567480
Job Description
Primary Skills: Sales, Customer Retention, Negotiation, Data Analysis, Salesforce
Duration: 6+ Months (Possible Extension)
Contract Type: W2 Only
Location: Westminster, CO (Onsite)
Pay Range: $20.00 - $24.00 Per Hour on w2
“Work where you’re valued and paid what you’re worth”
JOB RESPONSIBILITIES:
Engage with customers through outbound communication to prevent service discontinuation.
Resolve customer issues independently, ensuring satisfaction with minimal escalation.
Negotiate effectively with customers to overcome adoption barriers and develop resolution plans.
Maintain detailed documentation of customer interactions in Salesforce.
Collaborate with Sales and Support Teams to enhance the customer experience and drive retention.
Must-Have Skills:
Strong negotiation and problem-solving abilities.
Proficient in data analysis and using Salesforce.
Excellent communication and interpersonal skills.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Duration: 6+ Months (Possible Extension)
Contract Type: W2 Only
Location: Westminster, CO (Onsite)
Pay Range: $20.00 - $24.00 Per Hour on w2
“Work where you’re valued and paid what you’re worth”
JOB RESPONSIBILITIES:
Engage with customers through outbound communication to prevent service discontinuation.
Resolve customer issues independently, ensuring satisfaction with minimal escalation.
Negotiate effectively with customers to overcome adoption barriers and develop resolution plans.
Maintain detailed documentation of customer interactions in Salesforce.
Collaborate with Sales and Support Teams to enhance the customer experience and drive retention.
Must-Have Skills:
Strong negotiation and problem-solving abilities.
Proficient in data analysis and using Salesforce.
Excellent communication and interpersonal skills.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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Discover exciting job opportunities in and around Westminster, Colorado! Nestled near the stunning Rocky Mountains, this vibrant area provides a perfect blend of urban convenience and outdoor adventure. With a booming economy and a variety of industries, Westminster offers boundless opportunities for career growth and development. From exploring the historic Butterfly Pavilion to enjoying the flavors of local craft breweries, this area boasts a unique culture and charm that is hard to resist. Don't miss out on the chance to work near iconic landmarks like Standley Lake or catch a game at the nearby Broncos Stadium at Mile High. Begin your career journey in Westminster and unlock a world of possibilities. Explore our job listings today!