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Risk Analyst I: 26-02224

Atlanta, GA 30308

Posted: 08/10/2026 Job Category: Business System / Financial / Business Analyst Job Number: 26-02224 Country: US

Job Description

Primary Skills: Fraud Investigator Data Analysis (advanced), Customer Service (advanced), Risk Management (advanced), Problem Solving (advanced), Communication (advanced
Contract Type:  W2
Duration:  12 Months
Location: Atlanta, GA (Hybrid)
Pay Range: $30-$32/hr
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Job Summary:
This role involves investigating and resolving complex financial and fraud-related inquiries for merchants, requiring a keen eye for detail and strong analytical capabilities. You will be responsible for mitigating risk by identifying fraudulent patterns and making informed decisions. Additionally, you will de-escalate stressful situations with empathy and professionalism, while meticulously documenting all actions and contributing to process improvements.

Key Responsibilities:
  • Conduct deep-dive investigations into merchant accounts to resolve fraud alerts.
  • Analyze financial data to identify and mitigate risk patterns.
  • Professionally de-escalate challenging customer situations.
  • Maintain accurate and detailed records of investigations.
  • Collaborate to report new fraud trends and suggest system optimizations
Must-Have Skills:
  • Proven experience in fraud prevention or financial risk management.
  • Exceptional analytical and critical thinking abilities.
  • Strong customer service and empathetic communication skills.
Industry Experience:
  •  Experience in financial risk management, fraud prevention, payments processing, banking operations, or fintech is highly preferred.
ABOUT AKRAYA
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