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Project Coordinator III: 25-03762

New York, NY 10001

Posted: 02/12/2025 Job Category: Project / Program / Product Management & Architecture Job Number: 24626193 Country:

Job Description

Primary Skills: Microsoft Office(Expert), Multi-tasking(Advanced), Communication(Expert), Analytical(Intermediate), Customer Service(Intermediate)
Contract Type: W2
Duration:6 months 
Location: NY (#LI-Remote)
Pay Range:$38 - $40 Per Hour
#LP

JOB SUMMARY:
We are looking for a dynamic Project Coordinator III to join our team, reporting to the Project Team Manager. This role is critical for individuals who excel in fast-paced environments, requiring significant phone and email interaction with clients, leveraging diverse software to navigate accounts, and analyzing policies to provide effective solutions. The ideal candidate will significantly contribute to our project coordination efforts, ensuring high-level customer satisfaction while collaborating across departments to deliver quality service.

JOB REQUIREMENTS: 
  • Provide customized member experiences throughout the project lifecycle.
  • Ensure exceptional customer satisfaction at all times.
  • Collaborate with the Publishing team to align members with appropriate service packages.
  • Work internally to guarantee the timely delivery of quality products.
  • Proactively monitor accounts using various software systems to prevent potential issues.
Must have Skills:
  • Associate’s Degree
  • 2+ years customer service experience
  • Experience working with high-volume processes
  • Ability to work weekends and overtime as required
  • Proficiency in Microsoft Office Applications.
  • Excellent multitasking, organizational, and follow-up skills.
Industry Experience Required:
Prior experience in customer service or project coordination roles preferred.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
 
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!
 
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