Program Specialist IV : 19-01385

Portland, OR 97205

Posted: 06/18/2019 Job Category: Project / Program / Product Management & Architecture Job Number: 12011361
Akraya is looking for a Program Specialist IV  for one of our leading clients. To be considered, please apply or call Darshana at 408-907-6411.
 
We are an award-winning staffing firm that works with many leading technology-based companies around the world. The benefits offered to our employees include Health Insurance (Medical, Dental, and Vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws). If this position is not quite what you’re looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better match at one of our many amazing clients.

Primary Skills: Program Management, Experience in Voice process or Customer Centric Background, Knowledge of Andriod and IOS Apps.
Duration: 12+ Months
Type: W2 only

Responsibilities:
  • Responsible for support of large programs, creates appropriate documentation, including but not limited to: agendas, minutes, and capturing accomplishments.
  • Develops supporting documentation and monitors timeliness and scheduled resources for projects, develops & reports on project metrics, project planning & scheduling, collation and alignment of status reports, ensures compliance with practices, policies, procedures, goals of project sponsors and approved methodologies.
  • This specific role is focussed on the Voice of the Customer and analytics for our native platforms (iOS and Android apps) - monitoring customer sentiment, native KPIs, understanding features per release, working globally to understand user needs and synthesizing regular reports and action plans to continuously improve Client's native apps.
     Please apply directly with your update resume or call Darshana at 408-907-6411

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