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Program Manager - Consumer Trust & Fraud Prevention: 26-01014

McLean, VA 22102

Posted: 04/08/2026 Job Category: Project / Program / Product Management & Architecture Job Number: 26-01014 Country: US

Job Description

Primary Skills: Fraud Prevention - Advanced, Program Management - Expert, Stakeholder Engagement - Expert, Data Analysis - Advanced, Automation Strategy - Advanced
Contract Type: W2 Only
Duration:  8+ Months with Possible Extension
Location: McLean, VA (#LI-Remote)
Pay Range: $45 - $50 per hour on W2
#LP

Job Summary:
The Program Manager will take a leadership role in the Consumer Trust Organization, focusing on combating fraud and enhancing customer trust through strategic program management. This role is centered on driving efficiency and effectiveness in fraud detection and safety operations through automation and optimized program management. The ideal candidate will orchestrate efforts across departments, ensuring alignment with overarching organizational goals and enhancing operational capabilities.

Key Responsibilities:
  • Manage and align portfolio management across fraud and consumer trust programs with strategic organizational goals.
  • Develop and implement automation and optimization strategies to elevate program impact and efficiency.
  • Oversee budgeting, resource allocation, and planning across the Consumer Trust portfolio.
  • Facilitate cross-departmental collaboration with teams like Legal, Security, and Engineering to ensure cohesive strategy implementation.
  • Create and maintain reporting frameworks and dashboards to monitor program outcomes and provide actionable insights.
Must-Have Skills:
  • Strong analytical skills and ability to drive continuous improvement.
  • Excellent communication abilities for effective stakeholder engagement and consensus building.
  • Profound experience in portfolio and cross-functional program management.
Industry Experience:
  • Prior experience in program management within fraud strategy, trust & safety, or similar fields.
  • Familiarity with operational dynamics in large-scale organizations and distributed team management.
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About McLean, VA

Ready to take your career to the next level in Mclean, Virginia? Explore our job opportunities in this vibrant area surrounded by innovation and growth. As a hub for tech companies and Fortune 500 corporations, Mclean offers a unique blend of professional opportunities and a charming community atmosphere. With world-class dining options, stunning art galleries like Colvin Run Mill, and access to outdoor activities at Great Falls Park, Mclean provides an ideal backdrop for both work and play. Join us in discovering the career potential and the enchanting culture that Mclean has to offer - your next adventure awaits!