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Product Operations Specialist :26-02184
Job Description
Primary Skills: Systems Thinking (advanced), OKR Frameworks (advanced), Process Design (advanced), Workflow Automation (intermediate), Airtable (advanced)
Contract Type: W2
Duration: 8+ Months
Location: Seattle, WA, Los Gatos, or Los Angeles, CA (Hybrid Prefer)
Pay Range: $70-$75/hr. on W2
Job Summary:
Our client is looking for Product Operations focused on maintaining continuity for core planning and OKR rhythms within the Commerce Product Operations team, specifically supporting the Commerce Lifecycle & Platform (CL&P) product team. The role requires a systems-thinking approach to become a scalable partner, focusing on driving alignment, improving scale and efficiency, and disseminating information to stakeholders. The primary goal is to help CL&P establish and document a stronger product operations foundation, including ways of working and operating rhythms, to hand off a durable operating model for the team to run independently.
Key Responsibilities:
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Contract Type: W2
Duration: 8+ Months
Location: Seattle, WA, Los Gatos, or Los Angeles, CA (Hybrid Prefer)
Pay Range: $70-$75/hr. on W2
Job Summary:
Our client is looking for Product Operations focused on maintaining continuity for core planning and OKR rhythms within the Commerce Product Operations team, specifically supporting the Commerce Lifecycle & Platform (CL&P) product team. The role requires a systems-thinking approach to become a scalable partner, focusing on driving alignment, improving scale and efficiency, and disseminating information to stakeholders. The primary goal is to help CL&P establish and document a stronger product operations foundation, including ways of working and operating rhythms, to hand off a durable operating model for the team to run independently.
Key Responsibilities:
- Define and document team-specific ways-of-working standards designed to be sustainable beyond the engagement.
- Design and pilot core operating cadences (planning, OKRs, QBRs), creating templates and a playbook for the team.
- Produce decision-ready readouts for leadership based on input gathered during the engagement.
- Establish portfolio-level operating processes, including intake and prioritization, roadmap and launch-calendar tracking, and reporting.
- Support stakeholder communication by informing partners about key dates, changes, and dependencies, and establishing a single source of truth for plans and decisions.
- Build scalable systems, workflows, and tooling, leveraging AI/automation where appropriate, to reduce manual effort post-engagement.
- Identify and document operational opportunity areas across the product development lifecycle, providing actionable recommendations for the team.
- 6+ years of experience in Product Operations, Business Operations, or a related field, with a background in project-based engagements for establishing new processes.
- Proven ability to design operational processes, rhythms, and systems in fast-paced, ambiguous environments, and to work independently within a defined scope.
- Fluency with operating cadences such as planning, OKRs, and QBRs, and the ability to synthesize inputs into clear, decision-ready outputs.
- Demonstrated experience in building leverage-creating tooling and workflows, including practical application of AI and automation.
- A strong ability to identify operational opportunities within a product development lifecycle and to prioritize recommendations.
- Excellent cross-functional partnering skills with Product, Engineering, TPM, Design, and non-technical teams.
- Proficiency with product/ops tooling (e.g., Jira, Airtable) and adaptability in applying frameworks.
- Outstanding written and verbal communication skills, including clear executive updates.
- (Preferred) Consumer subscription, commerce/payments, identity, or lifecycle/growth domain experience.
- Experience operating within a Commerce Product Operations team and supporting product teams focused on commerce lifecycle strategy and foundational capabilities.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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Explore exciting job opportunities in the vibrant area around Los Gatos, California! Nestled in the scenic Santa Clara Valley, also known as Silicon Valley, this region offers a dynamic and innovative environment perfect for career growth. With proximity to tech giants like Apple and Google, Los Gatos boasts a unique blend of upscale boutiques, art galleries, and charming cafes. Enjoy the picturesque Los Gatos Creek Trail for outdoor adventures or indulge in the town's rich culinary scene. Catch a performance at the historic Villa Montalvo or attend a game at the nearby Levi's Stadium. Discover why Los Gatos is the perfect place to take the next step in your career journey. Start exploring our job listings today!
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