Jira Admin : 18-05209

Sunnyvale, CA 94086

Posted: 12/07/2018 Job Category: Network & System Engineering Job Number: 11602251
Akraya is looking for a Jira Admin  for one of our clients. If the job description below is a fit, please apply directly or call Manish at 408-907-2688 If this position is not quite what you’ re looking for, visit akraya.Com and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.

Primary Skills: Sharepoint, Jira and Confluence and System Analysis
Duration: 3+ Months
Tax Term: W2 only

Job Description:

The Enterprise Tools team provides a common platform for internal eCommerce project teams to collaborate, tools for executive decision-making, and a common place to share information and interact.
Our team is looking for a systems analyst to assist users of the following applications: JIRA, Confluence. Users include product managers, software engineers, QA engineers, project managers, and marketing and business users working together on agile teams to build and support the sites. We are looking for a Sharepoint and JIRA Admin to help us manage our tools.
Primary Responsibilities include:
  • Sharepoint Administration * Installation, Upgrades, User profiles, Search configuration, permissions, Sharepoint Patching, Site Configuration and creation.
  • IIS Administration and Certificate updates
  • Windows System Administration and Troubleshooting
  • DNS
  • Monitoring and Troubleshooting, Vulnerability Management/Resolution
  • MS SQL Administration of locally hosted databases
  • Patching Coordination of Windows Systems
  • Work closely with CorpIT team to implement solutions and high availability.
  • MS SQL Server Coordination with DBA Managed databases, Backup coordination with Storage team
  • 3rd level support for user questions and requests for assistance with JIRA and Confluence Requests include access, permissions, answering how-to questions, setting up new teams, and how to write queries and dashboards.
  • Management of team support ticket queue and SLA tracking
  • Onboarding new teams: creating JIRA projects, Confluence spaces
  • Creation and maintenance of how-to information for users
  • Configuration of permissions, fields/workflows/screens, templates
  • CSV Imports for JIRA
  • Groovy Scripting / Script Runner in JIRA
  • Mail handler requests
  • Application testing of plugins and upgrades
  • Coordination of UAT with users for plugins/upgrades
  • Work with users to understand their requirements, find solutions with existing configurations/plugins and communicate the requirements to the JIRA Product Owner  
  • JIRA Administration
Minimum Qualifications:
  • Bachelor’ s degree in Computer Science, Information Technology, or related field
Additional Preferred Qualifications:
  • 2 years application support experience in Sharepoint, JIRA and Confluence
  • JIRA, Confluence, from a user perspective, or other web applications with ability to learn our applications quickly
  • Knowledge of software development lifecycle or agile product development
  • Excellent communication skills (written and verbal)
  • Basic SQL queries (Oracle or SQL Server)
  • Working knowledge of Linux and Windows
  • Ability to analyze and monitor application / server logs
  • Shell scripting, Powershell Scripting
  • Understanding of Cloud and Infrastructure concepts

      Please apply directly with your updated resume or call Manish at 408-907-2688
About Akraya
Akraya, Inc. Is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “ Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.Com to search through all of our current openings or to submit your resume to our recruiting team.

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