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IT Regional Support Technician: 24-01826

Blacksburg, VA 24060

Posted: 07/09/2024 Job Category: Technical Support & Customer Service Job Number: 22516025

Job Description

Primary Skills: IT Support, Operating Systems, Active Directory, Troubleshooting
Contract Type: W2
Location: Blacksburg, VA (Onsite)
Duration: 6+ Months (With Possible extension)
Pay Range: $33.00 - $37.00 per hour

Grow your skills by working with the best in the industry


  • Respond onsite to IT assistance requests, including entry into manufacturing areas, labs, and cleanrooms, while adhering to all guidelines and requirements.
  • Participate in a 24x7x365 on-call rotation and provide after-hours support as necessary.
  • Document, follow, and maintain processes, best practices, knowledge bases, and training materials.
  • Support all manufacturing IT needs including software, computers, printers, and infrastructure.
  • Collaborate with various teams including Business Applications, Network, Security, Infrastructure, and Facilities to facilitate issue resolution and project completion.


  • Proficient in supporting Windows operating systems; Linux OS experience highly desirable.
  • Demonstrable troubleshooting skills and a methodical problem-solving approach.
  • Excellent communication, customer service, time management, and organizational skills.


Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today! 

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About Blacksburg, VA

Are you ready to embark on a rewarding career journey in the picturesque area surrounding Blacksburg, Virginia? Discover exciting job opportunities in this vibrant and dynamic region, home to iconic places like Virginia Tech, the Moss Arts Center, and the New River Valley. Enjoy the charming blend of southern hospitality and progressive innovation that defines this area, renowned for its stunning natural beauty and thriving arts and cultural scene. Explore career possibilities in a place with a rich history, delicious local cuisine, and a welcoming community ready to support your growth and success. Start your job search today and experience the undeniable allure of Blacksburg and its surrounding areas.