IT Regional Support Technician: 24-01826
Job Description
Primary Skills: IT Support, Operating Systems, Active Directory, Troubleshooting
Contract Type: W2
Location: Blacksburg, VA (Onsite)
Duration: 6+ Months (With Possible extension)
Pay Range: $33.00 - $37.00 per hour
Grow your skills by working with the best in the industry
JOB RESPONSIBILITIES:
- Respond onsite to IT assistance requests, including entry into manufacturing areas, labs, and cleanrooms, while adhering to all guidelines and requirements.
- Participate in a 24x7x365 on-call rotation and provide after-hours support as necessary.
- Document, follow, and maintain processes, best practices, knowledge bases, and training materials.
- Support all manufacturing IT needs including software, computers, printers, and infrastructure.
- Collaborate with various teams including Business Applications, Network, Security, Infrastructure, and Facilities to facilitate issue resolution and project completion.
JOB REQUIREMENTS:
- Proficient in supporting Windows operating systems; Linux OS experience highly desirable.
- Demonstrable troubleshooting skills and a methodical problem-solving approach.
- Excellent communication, customer service, time management, and organizational skills.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!
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