Job Category: Technical Support & Customer Service
Job Number: 11832630
Akraya is looking for a IT Client Services - Systems Tech for one of our clients. If the job description below is a fit, please apply directly or call Khushbu at 408-512-2361. If this position is not quite what you’ re looking for, visit akraya.Com and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.
Primary Skills: Technical Support, Windows and Apple Platform, VPN/Remote Access
Duration: 3 Months (Possible extension)
Contract Type: W2
- At least 2 years of enterprise IT support experience
- Contributes to team effort by accomplishing related results as needed.
- Excellent customer service
- Ability to multi-task and handle pressures well
- Proficient on supporting software and hardware applications on Apple and Windows platforms such as Microsoft Outlook, O365, Microsoft Suites, Zoom, Cisco WebEx and Jabber, Slack and Box, etc...
- Jamf JSS/Casper knowledge is a plus
- Proficient on diagnosing and solving hardware and software faults
- Proficient on supporting VPN or remote access (ex. Yubico and Cisco AnyConnect VPN Client)
- Ability to support users via phone, walkups and chat
- Team player
- Additional job responsibilities assigned by manager
Please apply directly with your update resume or call Khushbu at 408-512-2361
Akraya, Inc. Is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “ Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.Com to search through all of our current openings or to submit your resume to our recruiting team.