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Global Sales Support Specialist: 24-01776

Plano, TX 75093

Posted: 07/11/2024 Job Category: Technical Support & Customer Service Job Number: 22476607

Job Description

Primary Skills: Global Sales Support, CRM Systems,  (Salesforce CPQ/ Steelbrick), Quote to Order

Contract Type: W2 Only

Duration: 5+ Months (Possible Extension)

Location: Plano, TX

Pay Range: $25 -$30 Per Hour



  • Global Sales Support The Global Sales Support Specialists support our Field Sales Team with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules.
  • They also s upport short term marketing sales promotions, and work with internal business partners to guarantee deals are moving forward.
  • This team also will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, new hire training including SFDC beginners and advanced quoting sessions, and will be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.
  • Each GSS team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed. Requests for assistance from an Account Manager are prioritized for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements.



  • 5 years of related experience sales support, or sales operations environment.
  • Excellent written and verbal skills & ability to communicate with customers, distributors & resellers.
  • Proficiency with Google products & experience in CRM system preferred (Salesforce CPQ and Steelbrick highly preferred) Organized with demonstrated initiative. 
  • Must be able to independently handle and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment to ensure timelines are met.
  • Willingness to work extended hours depending on month-end or quarter-end workload. Alternate shifts required to accommodate global requests.

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today! 



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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!