Akraya Inc.
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http://www.akraya.com
http://www.akraya.com
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Desktop Support Technician II: 24-01601
Posted: 06/24/2024
2024-06-24
2024-08-24
Job Category: Technical Support & Customer Service
Job Number: 22367980
Job Description
Primary Skills: Desktop Support, Windows/Mac Support, Active Directory, MS Exchange,
Duration: 18 Months
Contract Type: W2 Only
Location: Mountain View - CA (#LI-Onsite)
Pay Range:$40 - $50 per hour
Looking for a new job that will give YOU a sense of accomplishment?
JOB RESPONSIBILITIES:
We are seeking a dedicated Service Desk and Desktop Support Specialist to provide comprehensive IT support within our dynamic company. The ideal candidate will assist remotely and onsite, ensuring all computers and networks are secure, deploying updates, and educating staff on IT practices while troubleshooting a variety of technical issues. This role includes working closely with both technical and non-technical users to resolve issues promptly and efficiently.
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
Duration: 18 Months
Contract Type: W2 Only
Location: Mountain View - CA (#LI-Onsite)
Pay Range:$40 - $50 per hour
Looking for a new job that will give YOU a sense of accomplishment?
JOB RESPONSIBILITIES:
We are seeking a dedicated Service Desk and Desktop Support Specialist to provide comprehensive IT support within our dynamic company. The ideal candidate will assist remotely and onsite, ensuring all computers and networks are secure, deploying updates, and educating staff on IT practices while troubleshooting a variety of technical issues. This role includes working closely with both technical and non-technical users to resolve issues promptly and efficiently.
- Provide remote desktop assistance, telephone support, and troubleshoot computer issues.
- Ensure system backups, security updates, and the integrity of IT infrastructure.
- Guide staff on the use of computer programs and adherence to security standards.
- Perform hardware and software installations, maintenance, and troubleshooting.
- Coordinate with vendors for problem resolution and manage IT documentation and ticket queues effectively.
- Proven ability to troubleshoot software, hardware, and connectivity issues.
- Excellent interpersonal and communication skills to interact with all levels of an organization.
- Strong familiarity with Windows and Mac OS, MS Exchange, and network configurations.
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
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