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Delivery Services Specialist: 24-01245

Remote, IL 60061

Posted: 06/21/2024 Job Category: Software Engineering Job Number: 22146780

Job Description

Primary Skills: Customer Service, Process Management, Google Workspace, Scheduling, Troubleshooting
Duration: 6+ Months (Possible Extension)
Contract Type: W2 Only
Location:Remote
Pay Range:$25 - $28 per hour on w2


“Work where you’re valued and paid what you’re worth”
 
JOB RESPONSIBILITIES:

Coordinate service scheduling, monitor sales pipelines, and service redemption.
Maintain accurate records of purchases and deliveries, ensuring timely service deployment.
Resolve scheduling conflicts and troubleshoot delivery issues to maintain high customer satisfaction.
Manage logistics, including scheduling calls and tracking service usage.
Provide key metrics on engagement and work across teams to optimize service delivery.


JOB REQUIREMENTS:
Expertise in Google Workspace or similar cloud-based productivity tools.
Strong customer service background with excellent communication abilities.
Aptitude for quickly learning new platforms and systems, both front-end and back-end.


ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!" 

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