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Content Strategist : 24-00118

East Coast (Remote), NY 10011

Posted: 02/12/2024 Job Category: Technical Writing, Editorial & Content Management Job Number: 21111484

Job Description

Primary Skills: Content Strategist, Content Audit, Content writing
Contract Type: W2/C2C
Duration:  6+ months contract (Possibility of extension)
Location: Remote
Pay Range:$35.00 - $40.00 per hour

NOTE: Role open to Women Back to Work candidates with a career gap 

TALK to a recruiter NOW: CONTACT KEITH at +1 (408)-816-2471
“Are you seeking a job that’s 100% remote?” 

  • Content audit - Analysis of current product content is meeting its goals and where, against defined heuristics; an understanding of what content is present and what is required  (Format: Sheets)

  • Content Review for SME’s - A document to gather inputs from SMEs on the accuracy of content (Format: Sheets)

  • Help center articles (in content matrix + Connect Composer) - New and updated articles that provide clear and objective instructions - detailed information about how to buy, how features works, how to perform an action in the product and other product-related information to be used by the product userbase (Format: Google Doc + collab with Help Center owner to enter into HC content management system)


  • Implement findings of content audit content to overhaul help center.

  • Identify gaps and needs for additional support content.

  • Circulate existing & proposed articles for SMEs to review.

  • Set up structure for new help center.

  • Write help documentation / articles for upcoming releases (Q2: VMO E2E; Q3: Marketing E2E; Q4 Risk Integration)

  • Q2

    • Onboard and meet team.

    • Begin implementing finding from audit.

    • Write and publish articles for VMO E2E release.

  • Q3

    • Set up structure for new help center.

    • Write and publish articles for Marketing E2E release.

    • Write and edit articles.

    • Write help center articles.

    • Get approval from stakeholders.

  • Q4

    • Complete articles.

    • Write & publish articles for Risk Integration release.

CALL NOW: KEITH at +1 (408)-816-2471


Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2022 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work. 

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