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Client Services Representative I - 23-00181

Los Angeles, CA 90071

Posted: 01/27/2023 Job Category: Technical Support & Customer Service Job Number: 18718096

Job Description

Primary Skills: Call Center, Case Management, Treasury, Banking, Loan, Accounts
Location: Los Angeles, CA/ Remote
Duration: 12+ Months
Contract Type: W2 Only
Pay Range: 20$ - 22$
 

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TALK to a recruiter NOW: CONTACT Anshika @ 408-907-6629
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 Grow your skills by working with the best in the industry

 
JOB RESPONSIBILITIES:
  • Call Center Experience (taking a mix of inbound and outbound calls, averaing 15-30 calls per day)
  • Performs the duties like assisting clients including opening accounts, problem resolution, transaction processing, and servicing of loans.
  • Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services.
 JOB REQUIREMENTS:
  • Must have Banking and Call Center experience. Banking Treasury experience is a huge plus.
  • Case Management Experience and Treasury Management Experience- Strong Plus.
  • Depth Knowledge of: - policies, procedures, practices, products and services. - Banking operations, procedures, and policies.
  • Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
  • Sufficient mathematical abilities to process and balance daily business transactions.
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CALL NOW: Anshika @ 408-907-6629
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ABOUT AKRAYA
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

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