Client Services Advisor : 19-00818

Tempe, AZ 85281

Posted: 03/13/2019 Job Category: Technical Support & Customer Service Job Number: 11888160
Akraya is looking for a Client Services Advisor for one of our clients. If the job description below is a fit, please apply directly or call Tarushi at 408-907 6403. If this position is not quite what you’ re looking for, visit akraya.Com and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.

Primary Skills: Tech support / Client inquiries
Duration: 06 Months
Contract Type: W2 Only

  • Provides client support through direct or indirect client contact via email or phone channel to inquiries that may be not limited to a general bank request or action
  • Assistance with bank products and /or technical support.
  • Formulates responses or implements action under supervision which may result in inquiry being resolved during initial contact or may perform additional research, problem solving, or escalation to other internal partners.
  • Solution generation may result in the recommendation of additional action and/or bank products or programs
  • Serves as the primary contact for service requests and technical support of Client’ s credit card customers resolving a variety of client operational issues or bank transaction inquires.
  • Receives requests through various channels and generates resolution by navigating, researching or escalating the issue typically guided by precedent and/or established procedures.
  • Provides client information on their financial business needs in timely manner.
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint and Communicator).
  • Basic understanding and expanding knowledge of internal certifications of processes, procedures and guidelines related to essential functions
  • Capable to act as client advocate and being accountable for “ closing the loop”
    Please apply directly with your updated resume or call Tarushi at 408-907 6403

About Akraya
Akraya, Inc. Is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “ Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.Com to search through all of our current openings or to submit your resume to our recruiting team.

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.