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Business Systems Analyst (Smartsheet) : 26-01635

Sunnyvale, CA 94043

Posted: 07/06/2026 Job Category: Business System / Financial / Business Analyst Job Number: 26-01635 Country: US

Job Description

Primary Skills: Smartsheet Solutions (advanced), Data Shuttle (intermediate), Automations (advanced), User Story Mapping (intermediate), ITSM Ticket Management (intermediate)
Contract Type: W2 Only
Duration: 12+ Months 
Location: Sunnyvale, CA 
Pay Range: $60 - $65 per hour on W2 

Job Summary:
This role involves acting as a liaison between business needs and technical solutions, specifically within the Smartsheet platform. You will be responsible for gathering requirements, designing Smartsheet-based solutions, and ensuring their effective ongoing use and support. The position requires strong analytical skills and the ability to translate business objectives into functional system designs and user stories.

Key Responsibilities:
  • Gather and document business requirements for Smartsheet solutions.
  • Design and map business processes within Smartsheet.
  • Develop user stories for development teams.
  • Manage and resolve ITSM tickets related to Smartsheet.
  • Provide end-user training and support for Smartsheet applications.
Must-Have Skills:
  • Proven experience developing Smartsheet solutions.
  • Strong ability to translate business needs into technical requirements.
  • Excellent communication and problem-solving skills.
Domain / Industry Experience: Experience in digital workplace solutions or similar IT operational environments is preferred.

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About Sunnyvale, CA

Ready to kickstart your career in the vibrant Silicon Valley area around Sunnyvale, California? This bustling tech hub offers an unparalleled array of job opportunities in the heart of innovation. Nestled near the stunning Santa Cruz Mountains and boasting easy access to iconic landmarks like the Googleplex and Levi's Stadium, Sunnyvale provides a perfect balance of work and play. Indulge in delicious local cuisine, catch a show at the Mountain View Center for the Performing Arts, or take a stroll through the picturesque Sunnyvale Bay Trail. Don't miss out on the chance to grow your career in this dynamic and enchanting region – explore our job listings today!