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Business Systems Analyst 3: 25-03687

Sunnyvale, CA 94086

Posted: 02/12/2025 Job Category: Business System / Financial / Business Analyst Job Number: 24580864

Job Description

Primary Skills: Salesforce (Expert), Testing (Advanced), ServiceMax/Asset 360) (Intermediate), Agile (Intermediate), Salesforce Field Service Cloud (Advanced)
Contract Type:  W2
Duration:  10+ Months 
Location: Sunnyvale,CA
Pay Range: $75 - $85 per hour on W2


Job Summary:
An exciting opportunity is available for a Salesforce Field Service Business Analyst with a strong emphasis on testing, including script creation, system integration testing (SIT), and user acceptance testing (UAT) to ensure the Salesforce Field Service platform functions seamlessly. This role requires quick learning abilities to understand and apply field service concepts towards effective testing and validation, ensuring successful project delivery. The ideal candidate will work closely with stakeholders and development teams, driving project success through meticulous testing and quality assurance.

Key Responsibilities:

  • Develop and execute comprehensive test scripts based on business requirements.
  • Perform detailed SIT and UAT to validate system functionality, performance, and user experience.
  • Collaborate with stakeholders for thorough scenario testing and documentation.
  • Manage defect tracking, documentation, and resolution in collaboration with development teams.
  • Continuously enhance testing processes, document progress, and ensure alignment with business needs.

Must-Have Skills:

  • Strong understanding of Salesforce Field Service Cloud and ServiceMax (Asset 360)
  • Excellent analytical and problem-solving abilities
  • Robust communication skills for effective stakeholder interaction

Domain Experience:

  • Experience in Salesforce Field Service concepts and operations is essential, including asset management, work orders, and mobile workforce management.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
 
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As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!
 
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About Sunnyvale, CA

Ready to kickstart your career in the vibrant Silicon Valley area around Sunnyvale, California? This bustling tech hub offers an unparalleled array of job opportunities in the heart of innovation. Nestled near the stunning Santa Cruz Mountains and boasting easy access to iconic landmarks like the Googleplex and Levi's Stadium, Sunnyvale provides a perfect balance of work and play. Indulge in delicious local cuisine, catch a show at the Mountain View Center for the Performing Arts, or take a stroll through the picturesque Sunnyvale Bay Trail. Don't miss out on the chance to grow your career in this dynamic and enchanting region – explore our job listings today!