Business Process Solution Lead : 19-01850

Richardson, TX 75082

Posted: 04/24/2019 Job Category: Project / Program / Product Management & Architecture Job Number: 12118867
Akraya  is looking for a Business Process Solution Lead for one of our leading clients. This opportunity  will allow you to work alongside some of the best experts in the industry.  This company  offers  a workplace that has won numerous workplace awards for their people, innovations, and culture.  To be considered, please apply directly or call Aman @ 408-512-2358. If this position is not quite what you’ re looking for, visit akraya.Com and submit a copy of your resume. We will get to work finding you a job that is a better match at one of our many amazing clients. 

Primary Skills: Customer Success, Product Management
Duration: 03+ Months (quarterly extension based on performance and client’ s need/ Budget)
Contract Type: W2 Only, no Corp to Corp available

Job Responsibilities:
  • Focus on understanding and delighting the customer.
  • Identify holistic end-end solution: short and long term; Identify segment or regional variance to the non-adoption tasks.
  • Author requirements into Products, Systems and Tools to support the solution.
  • Ensure Change Management is implemented for the CS organization including communication and documentation of the revised workflow.
 Skills Required:
  • 5+ years of Customer Success or Product Management Experience.
  • Experience in articulating market needs to stakeholders on a constant basis while growing trust and relationships.
  •   Strong experience developing user stories and business requirements
      Please apply directly with your update resume or call Aman Sethi @ 408-512-2358

About Akraya
Akraya, Inc. Is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the “ Best Staffing Firms to Temp for” by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.Com to search through all of our current openings or to submit your resume to our recruiting team.

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