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Business Data Analyst I / 23-00213

Plano, TX 75024

Posted: 01/30/2023 Job Category: Business System / Financial / Business Analyst Job Number: 18730753

Job Description

Primary Skills: SQL, Tableau, 
Contract Type: W2
Duration:  6+ Months
Location:  100 % Remote
Pay Rate:$40- $42/Hr
 
NOTE: Role open to Women Back to Work candidates with a career gap

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TALK to a recruiter NOW: CONTACT Ajay at 408-907-3205
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Grow your skills by working with the best in the industry

  
JOB RESPONSIBILITIES: 


Champion a best in class service experience by using analytics, business acumen and strategic understanding of the data sources and confidently deliver their interpretation and recommendations for improvement to both internal and partner stakeholders.
Drive self-serve and data literacy - implement and standardize metrics and decision tools
(dashboards, reports) leveraging Tableau or other data visualization tools.
Solve difficult, non-routine analysis problems with deep customer focus, applying advanced
analytical methods as needed., recommendation systems, sequential pattern discovery, and text mining


JOB REQUIREMENTS

Experience with quality / productivity analytics and / or customer behavioral analytics. Experience in contact center analytics a plus.
SQL skills to perform data aggregation and segmentation from scratch; experience working with granular web clickstream data is a plus.
Knowledge with tools used to analyze, manipulate and visualize datasets (e.g. Excel, Sheets, Splunk, Tableau, Qlik).


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CALL NOW: Ajay at 408-907-3205
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ABOUT AKRAYA
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp For by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

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