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Salesforce Business Analyst: 24-01805

Austin, TX 78746

Posted: 08/16/2024 Job Category: Business System / Financial / Business Analyst Job Number: 22505652

Job Description

Primary Skills: Business Operations, Marketplace, Sales Cloud/Salesforce CRM
Duration: 6 Months
Contract Type: W2 Only
Location: Austin, TX (#LI-Hybrid)
Pay Range: $43.11 - $47.23 Per hour on w2

#LP

“Work where you’re valued and paid what you’re worth”
 
JOB RESPONSIBILITIES:

Work closely with relevant stakeholders to gather, understand and define business requirements
Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals
Develop user stories and to-be process flows to support the design and development of our Salesforce solution
Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories
Work collaboratively with team members to design a solution that will meet business requirements and create user stories
Collaborate with developers and QA to test and verify that solutions will meet business requirements
Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
Participate in prioritization meetings with the SCRUM master and Product Owner
Manage risks and issues, escalating to senior stakeholders for resolution
Coach and facilitate champion users across various teams to enhance their success
Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
Document use cases, business/system/functional requirements


JOB REQUIREMENTS:
Excellent interpersonal skills, verbal and written communication in English
Excellent stakeholder management skills
Strong organisational skills
Experience of working in an agile environment
Highly adept to change
Willingness to learn
Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)


ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

 

Industry Leaders in IT Staffing

As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!

 

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About Austin, TX

Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.