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Banking Operations Specialist : 25-06288

Los Angeles, CA 94013

Posted: 10/03/2025 Job Category: HR, Operations, Recruiting, Sales Job Number: 26361778 Country: US

Job Description

Primary Skills: Banking-Expert, Operations-Advanced, Adminitrative-Intermediate, Customer Service-Expert, Deposits-Advanced
Contract Type:  W2
Duration:  6+ Months
Location: Los Angeles, CA (#LI-Onsite)
Pay Range: $27 - $29 per hour on W2
#LP

Job Summary:
This job entails processing bank confirmation requests, managing daily banking processes such as Holds Review and Mobile Deposit, and creating daily/monthly deposit service reports. The role is critical for ensuring accuracy and compliance in fee reversals, chargeback reports, and client signature card maintenance. It requires providing exceptional customer service, making informed decisions, and adhering to legal/regulatory requirements in a fast-paced, deadline-driven environment.
Key Responsibilities:
  • Process bank confirmations and manage day-to-day banking processes.
  • Complete daily/monthly deposit service reports and address research requests within SLAs.
  • Process fee reversal and deposited return items chargeback reports accurately.
  • Maintain SQN data signature card, including client profiles and authorization letters.
  • Provide high-level customer service, make informed decisions, and manage multiple tasks effectively.
Must-Have Skills:
  • Strong oral and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of banking processes, legal/regulatory requirements, and software tools like IBS Insight and VSoft.
Industry Experience:
Experience in banking or financial services is required, with a thorough understanding of bank products/processes and legal/regulatory contexts essential for the role.

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