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Associate Customer Success Engineer - NGFW: 25-04090

Plano, TX 75023

Posted: 03/20/2025 Job Category: Administrative, Clerical & Support Job Number: 24912280

Job Description

Primary Skills: CCIE-Expert, LINUX-Advanced, SECURITY ENGINEERING-Advanced, NETWORK SECURITY-Expert, FIREWALL-Intermediate
Contract Type:  W2
Duration:  12 Months
Location:: Plano Texas (#LI-Onsite)
Pay Range: $30 - $31 per hour
#LP

This role may require travel to business meetings and events and requires reliable transportation to do so. If a hire chooses to drive with customers as their passengers or for other business reasons, hires must be in possession and maintain a valid driver’s license.


Job Summary:
We are seeking a Network Security Specialist to join our team , to provide technical expertise on Next Generation Firewall technologies and drive product adoption through innovative solutions. The ideal candidate will work closely with Product and Engineering teams to develop and implement security solutions, ensuring our clients maximize their investment. The role involves being a customer advocate, partner with account teams for high-visibility technical account planning, and ensuring operational success of our solutions.

Key Responsibilities:

  • Provide technical expertise on NGFW technologies, maximizing products' potential for customers and partners.
  • Develop, integrate, and implement network security and endpoint solutions in collaboration with Product and Engineering teams.
  • Serve as a customer advocate, influencing the product roadmap and leveraging new features for innovative use cases.
  • Ensure rapid achievement of security objectives by operationalizing solutions for customer investment maximization.
  • Deliver high-visibility, high-touch delivery strategy, technical account planning, and product-level success plans in partnership with account teams.

Must-Have Skills:

  • Proven experience with network security engineering, operations, support, or related service roles.
  • Working knowledge of Palo Alto Networks NGFW security platforms and Enterprise network products.
  • Certifications: CCIE, CCNA, CCNP, CISSP, or similar Network Security certifications.

Industry Experience:

  • Previous experience in the network security domain is highly desirable.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
 
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!
 
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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!