Akraya Inc.
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http://www.akraya.com
http://www.akraya.com
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Technical Support Engineer - Service Management: 24-01188
Posted: 06/28/2024
2024-06-28
2024-08-04
Job Category: Technical Support & Customer Service
Job Number: 22123182
Job Description
Primary Skills: Technical Support, JavaScript, Java, MySQL SQL, UNIX or LINUX.
Contract Type: W2 only
Duration:12+ months contract
Location: Orlando, FL (Hybrid-Must in office Wednesday and Thursday.)
Pay Range:$30.00 - $35.00 per hour
NOTE: Role opens to Women Back to Work candidates with a career gap
“Looking for a new job that will give YOU a sense of accomplishment?”
JOB RESPONSIBILITIES:
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
Contract Type: W2 only
Duration:12+ months contract
Location: Orlando, FL (Hybrid-Must in office Wednesday and Thursday.)
Pay Range:$30.00 - $35.00 per hour
NOTE: Role opens to Women Back to Work candidates with a career gap
“Looking for a new job that will give YOU a sense of accomplishment?”
JOB RESPONSIBILITIES:
- The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers.
- This includes developing subject matter expertise within the technical support department.
- The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform.
- Demonstrated ability to troubleshoot difficult technical issues with must have solid object-oriented programming skills in Javascript
- Experience working with dynamic HTML components such as CSS and XHTML
- Angular experience preferred, working knowledge of the components in a web applications stack, experience with relational databases such as MySQL, Linux and/or UNIX experience
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
- Strong personal commitment to quality and customer service, ability to work with high-value customer administrators and developers
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
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