Akraya Inc.
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http://www.akraya.com
http://www.akraya.com
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Customer Success Engineer NGFW: 24-00595
Posted: 04/24/2024
2024-04-24
2024-06-01
Job Category: Technical Support & Customer Service
Job Number: 21433399
Job Description
Primary Skills: Next Generation Firewall, Networking, Support, CCNA, CISSP
Contract Type: W2 Only
Duration: 6+ Months (Possible Extension)
Location: Plano, TX
Pay Range:$30 -$35 Per Hour
NOTE: Role opens for Women Back to Work candidates with a career gap
TALK to a recruiter NOW: CONTACT Khyati at (408) 512-2796
Grow your skills by working with the best in the industry
JOB RESPONSIBILITIES:
ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
Contract Type: W2 Only
Duration: 6+ Months (Possible Extension)
Location: Plano, TX
Pay Range:$30 -$35 Per Hour
NOTE: Role opens for Women Back to Work candidates with a career gap
TALK to a recruiter NOW: CONTACT Khyati at (408) 512-2796
Grow your skills by working with the best in the industry
JOB RESPONSIBILITIES:
- Develop a comprehensive understanding of our Next Generation Firewall (NGFW) technologies, providing technical assistance to customers and partners to optimize the utilization of our products.
- Collaborate with cross-functional teams, including Product and Engineering, to contribute to the development, integration, and implementation of network security and endpoint solutions.
- Act as a customer advocate, influencing upgrade decisions by suggesting stable code versions and identifying use cases.
- Support customers in identifying candidate releases to upgrade to and efficiently achieve their security objectives.
- Work closely with account teams to assist in delivering a high-touch delivery strategy, technical account plan deployments, and product-level success plans.
- Recent STEM graduate with a Computer Science, Engineering, or Networking degree. · GPA of 3.5 or above, demonstrating a commitment to academic excellence.
- Active participation in clubs and extracurricular activities related to Computer Science, Software, and Networking.
- Prior internship experience, showcasing practical knowledge and skills in a professional setting. · Strong understanding of JIRA and JQL is required. · Knowledge of scripting languages like Python is a strong plus.
- Basic understanding of network security concepts, with a strong willingness to learn and develop deep expertise in Palo Alto Networks NGFW security platforms.
- Familiarity with Enterprise network products and a keen interest in expanding knowledge in network security. · Basic knowledge of Windows, Mac, and Linux operating systems.
- Individuals with a QA background and PCNSA certificate are at an advantage.
- Certifications & Licenses: CCNA, CISSP, Certified Information Systems Security Professional.
ABOUT AKRAYA
"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
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