• Coordinate and execute IT release planning and execution, ensuring stakeholder sign-off and readiness for release testing cycles.
• Monitor deployment progress, escalating critical issues and publishing release dashboards and metrics.
• Manage stakeholder engagement and communication across various levels, ensuring alignment and regular updates on release performance and issue resolution.
• Lead major incident management efforts, including initiation of incident bridges and effective communication with stakeholders.
• Drive continuous improvement in release and incident management processes, adhering to ITIL Change Management practices.

• Proven experience in both Release Management and Major Incident Management.
• Strong stakeholder management and communication skills.
• Proficiency in tools such as Jira, Confluence, ServiceNow, and PagerDuty.

• IT background with a solid understanding of ITSM platforms and ITIL Change Management practices is essential for this role. ITIL certification is a significant plus.

• Plan, execute, and close single technology projects utilizing Agile, SDLC, and Scrum methodologies.
• Maintain program cadence and publish progress reports, aligning program and project releases.
• Build and maintain relationships with company managers and senior managers for effective stakeholder communication.
• Train technology teams on methodologies, processes, and PMO tools.
• Customize PMO tools and templates to streamline project execution.

• Proficiency in Agile and Scrum methodologies.
• Strong capability in using PMO tools such as Clarizen and SharePoint.
• Excellent planning, execution, and stakeholder management abilities.

• Preferably with a background in IT or related technical fields, reflecting the need for an understanding of technology project management within a specific domain.

JOB RESPONSIBILITIES:

• Design, develop, and implement integrations using Workday Studio and other integration tools (EIB, Connectors, XML, XSLT).
• Collaborate with teams to gather requirements, define solutions, and customize integrations.
• Troubleshoot and resolve integration issues, documenting processes and providing technical guidance.
• Ensure integrations are updated in line with Workday features and best practices.
• Support and mentor team members on Workday integration-related matters.

JOB REQUIREMENTS:

• Proficiency in Workday Studio
• Hands-on experience with XML and XSLT
• Familiarity with REST and SOAP APIs

JOB SUMMARY:
We are currently seeking two devoted Workday Integration Specialists to join our team, focusing on benefits and payroll integration respectively. These full-time roles require candidates to exhibit strong technical capabilities in Workday Studio, coupled with specific expertise in either benefits or payroll systems integration. Selected candidates will be instrumental in developing and implementing integration solutions to enhance our HR systems, ensuring seamless operations and optimal functionality.

JOB RESPONSIBILITIES:

• Design and implement Workday integrations using Workday Studio, Connectors, and custom reports for either benefits or payroll systems.
• Collaborate with stakeholders to gather requirements, define integration solutions, and ensure alignment with business objectives.
• Conduct testing, troubleshooting, and maintenance of integrations, ensuring high performance and compatibility.
• Participate in sprint planning, understand upcoming sprint requirements, and estimate task efforts adequately.
• Document integration processes, including requirement gathering (BRD) and post-implementation (Integration Design Documents).

JOB REQUIREMENTS:

• In-depth knowledge and hands-on experience with Workday Studio and Workday's integration technologies (EIB, Web Services).
• Proven functional knowledge in benefits (for the benefits role) or detailed knowledge of payroll systems (for the payroll role).
• Minimum 7 years of IT experience, with at least 3 years focused on Workday integrations.

Industry Experience Required:

• Prior experience in HR systems integrations, particularly with Workday (Benefits or Payroll)

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives.
• Determine the optimal approach between out-of-the-box capabilities, AppExchange solutions, and custom solutions.
• Participate in all software development phases, including analysis, requirements development, prototyping, coding, testing, deployment, and support.
• Leverage Salesforce skills to deliver business solutions while maintaining functionality in a complex, global organization.
• Collaborate with the team to ensure smooth and efficient implementation and integration of projects within set timelines.

• In-depth knowledge of Salesforce Configuration, Apex, Visualforce, Aura, and Lightning Web Components.
• Proficient in JavaScript, JSON, XML, HTML, CSS, and VSCode.
• Strong experience with DevOps tools (e.g., Jira, Copado, Flosum).

• Telecom industry experience is highly desirable but not mandatory.
• Bachelor's degree in Computer Science or related field.
• Salesforce Developer certification(s) will be considered an advantage.

• Develop and maintain custom Apex code and Lightning components.
• Design and implement complex Salesforce integrations.
• Collaborate with cross-functional teams on project requirements.
• Troubleshoot and resolve technical issues within the Salesforce platform.
• Contribute to the continuous improvement of development processes.

• Minimum of 5-7 years of Salesforce development experience.
• Proficiency in Apex coding and Lightning development.
• Strong experience with Salesforce integrations.

Key Responsibilities:

• Oversee user access management, ensuring compliance with key controls, and conduct periodic audits.
• Manage onboarding and offboarding processes for digital platform users to ensure compliance and seamless transitions.
• Develop risk mitigation strategies and incident management protocols for the Client's Website environment.
• Implement and oversee a comprehensive password management strategy, including periodic audits.
• Maintain governance documentation and deliver training programs on access and password management to internal and external partners.

Must-Have Skills:

• Expertise in digital governance and compliance.
• Strong knowledge of access and password management protocols.
• Ability to lead cross-functional teams and manage complex projects effectively.

Industry Experience Required:

• Experience in digital operations, risk management, or digital governance within a corporate environment is crucial for success in this role.

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives.
• Determine the optimal approach between out-of-the-box capabilities, AppExchange solutions, and custom solutions.
• Participate in all software development phases, including analysis, requirements development, prototyping, coding, testing, deployment, and support.
• Leverage Salesforce skills to deliver business solutions while maintaining functionality in a complex, global organization.
• Collaborate with the team to ensure smooth and efficient implementation and integration of projects within set timelines.

• In-depth knowledge of Salesforce Configuration, Apex, Visualforce, Aura, and Lightning Web Components.
• Proficient in JavaScript, JSON, XML, HTML, CSS, and VSCode.
• Strong experience with DevOps tools (e.g., Jira, Copado, Flosum).

• Telecom industry experience is highly desirable but not mandatory.
• Bachelor's degree in Computer Science or related field.
• Salesforce Developer certification(s) will be considered an advantage.

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

• Facilitate SAFe Program Increments, ensuring alignment with business strategy and continuous improvement.
• Organize SAFe PI planning workshops, lead retrospectives, and manage cross-functional team alignment and delivery.
• Ensure SAFe principles compliance, facilitate adoption of SAFe methodologies, and develop strong stakeholder relationships.
• Deliver presentations to senior leadership on Agile transformation and manage financial tracking and reporting for projects.
• Coach teams on Agile best practices using Jira and Confluence, and facilitate structures work delivery across Agile Release Trains.

• Proven experience in Agile Transformation and a SAFe environment.
• Strong stakeholder management and executive communication abilities.
• Proficient in Jira and Confluence with experience in Agile best practices.

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

• Serve as the RTE or STE for multiple Agile Release Trains, facilitating PI planning, execution, and enhancement.
• Organize SAFe Program Increment planning workshops to define agile goals and strategies clearly.
• Collaborate with Product Management to align product features with business strategies.
• Lead retrospectives, identifying improvement areas and implementing solutions.
• Ensure compliance with SAFe principles, fostering Agile methodology adoption across teams.

• Proven experience in facilitating large-scale SAFe PI planning.
• Strong stakeholder management and executive level communication.
• Expertise in Jira and Confluence.

• Coordinate and plan meetings, including agendas, presentations, reports, and logistics for virtual and in-person events globally.
• Manage confidential information with discretion and act as a professional liaison for internal and external stakeholders worldwide.
• Support and coordinate special cross-functional projects with global teams.
• Oversee departmental budgeting and manage financial processes, including PO and expense report preparation.
• Manage complex executive calendars, travel itineraries, and logistics across international and domestic locations.

• Advanced expertise in Outlook & Outlook Calendar for managing multiple time zones.
• Proficiency in Concur for handling expense processing and travel bookings.
• Strong capabilities in Microsoft PowerPoint and Teams for creating materials and collaborating globally.

• Oversee incident response activities and drive continuous improvement through post-incident analysis.
• Partner with Operations, Cloud, and cross-functional teams to enhance operational maturity.
• Design frameworks and automation for improving engineering efficiency.
• Mentor engineers and influence company standards for reliability.
• Establish operational plans contributing to long-term strategies influencing product and platform decisions.

• 5+ years programming experience with scripting languages and Java.
• 3+ years of managerial experience in a technical environment.
• Proven incident response and resolution leadership experience.

• Analyze system issues and recommend reliability-focused solutions.
• Set clear objectives and deliver results to improve operational outcomes.
• Contribute to operational plans for long-term reliability and observability.
• Influence future products through monitoring and incident prevention strategies.
• Take ownership of complex technical challenges and drive them to resolution.

• 3+ years of hands-on programming experience with Java and scripting languages.
• Advanced troubleshooting for complex production issues in distributed environments.
• Strong experience with modern monitoring and observability tools like Grafana and Prometheus.

• Manage multi-functional technical projects.

• Define and own product roadmaps and priorities.

• Lead engineering teams to meet project milestones.

• Identify and mitigate program risks and issues.

• Report on program status and progress.

• 8 years of engineering and program management experience.

• Solid understanding of software engineering methodologies.

• Proficiency with project management tools.

• Experience in software development lifecycle management and cross-functional technical program execution is crucial for this position.