• Collaborate closely with HR stakeholders to gather, analyze, and prioritize requirements for HRSD projects.
• Design and support scalable HRSD solutions in partnership with ServiceNow Architects and developers.
• Drive project delivery efforts, managing sprint planning, backlog grooming, and UAT/SIT processes.
• Implement and refine Configurable Workspaces and Now Assist modules to optimize HR service processes.
• Provide BAU support, including incident resolution, defect fixes, and process improvements, while ensuring consistent data accuracy across systems.

• Strong proficiency in ServiceNow HRSD and Configurable Workspace.
• Excellent analytical and business requirement documentation skills.
• Proven experience with Agile project management methodologies.

• Analyze provisioning impact for new product launch requests.
• Develop and execute test plans, analyzing results for quality assurance.
• Identify, report, and track defects with the development team for resolution.
• Triage incoming issues, investigate root causes, and determine appropriate next steps.
• Cultivate strong working relationships with business partners and stakeholders.

• 3+ years of relevant professional experience.
• Excellent communication, time management, and analytical skills.
• Proficiency in standard software applications (PowerPoint, Excel, Word, Acrobat).

Key Responsibilities:

• Calculate and validate commission earnings to ensure accuracy.
• Handle inquiries and adjustment requests from the Sales and Finance departments.
• Process both automated and manual commission adjustments when necessary.
• Produce reports and statements based on transactional data for commission purposes.
• Validate sales incentives and align sales reporting structures accurately.

Must-Have Skills:

• Strong Excel skills
• Analytical and problem-solving capabilities
• Excellent written and verbal communication

Industry Experience Required:
Experience in sales, finance, or related analytical roles is preferred. Familiarity with AS/400, TrueComp, and ChangePoint is a plus but not mandatory.

• Partner with Revenue Operations, Field Sales, and leadership teams to define and implement systems and processes that support business growth and revenue goals
• Drive execution and operationalization of tools and systems aligned with central programs and GTM strategies
• Own and manage the roadmap for technical initiatives, ensuring alignment with business priorities
• Collaborate with internal BizTech teams and external vendors to deliver scalable solutions
• Prioritize business requirements and manage multiple concurrent initiatives effectively
• Provide visibility into program progress, risks, and milestones; escalate issues proactively
• Support Sales and Business teams with technical implementation strategies and solutions
• Enable data-driven decision-making by partnering on reporting, analytics, and insights
• Act as a key cross-functional liaison across Sales, Operations, and Technology teams

• Strong experience with Salesforce and GTM tech stack (Gong, MixMax, etc.)
• Proven ability to manage complex cross-functional programs end-to-end
• Deep understanding of Sales Operations / Revenue Operations processes
• Strong strategic thinking and problem-solving capabilities
• Excellent stakeholder management and communication skills

• 10+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement
• Experience working in high-growth, tech-driven organizations (preferably SaaS, marketplace, or platform-based companies)
• Exposure to end-to-end customer lifecycle (pre-sales, sales, customer success)
• Strong background in GTM strategy execution and sales process optimization

• Manage day-to-day operations and governance of Mindtickle platform.
• Own and support Whatfix (Digital Adoption Platform) across environments.
• Ensure platform compliance, workflows, and content management standards.
• Support onboarding and program setup for enablement initiatives.
• Collaborate with teams to improve platform adoption and user experience.
• Contribute to integrations (e.g., Salesforce) and enablement strategy initiatives.
• Maintain governance frameworks and scalable processes across tools.

• Hands-on experience with Mindtickle or similar enablement platforms (Highspot, Seismic, Allego).
• Experience with digital adoption tools like Whatfix, WalkMe, or Pendo.
• Strong experience in platform operations, governance, and support workflows.
• Ability to manage content, compliance, and admin functions effectively.
• Strong organizational and process-oriented mindset.

• Experience supporting Sales or GTM (Go-To-Market) teams preferred.
• Background in enablement, learning platforms, or revenue-focused environments.
• Exposure to tools like Salesforce, Clari, or similar platforms is a plus.

• Manage day-to-day deal approval process and ensure adherence to policies.
• Collaborate with sales teams to address customer business issues and structure transactions.
• Draft, analyze, and certify customer contracts.
• Communicate deal value to cross-functional stakeholders via documented business cases.
• Monitor performance metrics and prepare in-quarter deal status reports for management.

• Proven experience in Sales Finance or Deal Desk.
• Proficiency in revenue recognition accounting standards, including SOP 97-2.
• Strong problem-solving and organizational skills.

• Review systems, recommend features/fixes, and manage the product backlog.
• Facilitate Scrum ceremonies, remove impediments, and protect the team.
• Research market trends and create product requirements documents.
• Collaborate with cross-functional teams for buy-in, acceptance testing, and training.
• Analyze post-release product metrics to optimize user experience and performance.

• 2+ years of agile experience.
• Product Owner experience, including backlog refinement and user story writing.
• Experience with AWS and API management integration.

• Facilitate discovery and define requirements for complex, cross-functional projects.
• Partner with senior leaders to set KPIs, success metrics, and analytical frameworks.
• Conduct advanced data analyses on large datasets to drive strategic decisions.
• Develop and manage executive-level reporting, dashboards, and data visualizations.
• Translate business queries into analytical, functional, and technical specifications.

• Expert-level proficiency in SQL.
• Strong experience with BI and visualization tools (e.g., Tableau, Power BI).
• Experience in Python or R for data analysis.

• Demonstrated experience in the healthcare domain is required for this role, providing insights that align with the organization's business strategy and operations.

• Analyze and resolve application and infrastructure issues, providing customer guidance and support.
• Collaborate with cross-functional teams to solve business and system issues, and enhance operational efficiency.
• Develop, review, and update training and technical documentation for STAR processes and applications.
• Perform rigorous testing and system health checks for STAR applications.
• Gain an in-depth understanding of STAR business processes and the inter-dependencies of related systems.

• Proficiency in incident management and advanced query writing (Oracle, SQL Server, Redshift).
• Experience with production support including Level 1 and 2.
• Flexibility for shift work including after-hours, weekends, and on-call rotations.

• Must have experience in both on-premises and cloud-based applications, particularly with AWS services.

• Develop and articulate risk insights by analyzing data from various sources to improve risk controls.
• Design and implement comprehensive risk policy frameworks, addressing credit risk, fraud prevention, and other portfolio risks.
• Continuously monitor and optimize risk strategies to enhance their effectiveness.
• Collaborate with global teams to establish and implement scalable risk management policies.
• Engage with product and analytical teams to craft innovative solutions for risk challenges.

• Proficiency in SQL and Excel.
• Experience with analytics and data visualization using Tableau.
• Strong quantitative and analytical capabilities.

• Background in e-commerce, banking, fintech, or related industries is preferred.

• Develop and enhance Tableau dashboards for learner progress and compliance insights.
• Collaborate with Data Engineering to define backend data requirements and ensure accurate data integration.
• Analyze data to create standardized KPIs and guide curriculum improvements.
• Automate compliance reporting, maintaining dashboards for risk and completion trends.
• Train and support teams in SQL, Tableau, and analytics skills.

• Strong proficiency in Tableau and SQL.
• Proven experience in learning analytics and KPI frameworks.
• Excellent data storytelling capabilities.

• Lead advanced analytics initiatives to improve guest experience and inform strategic direction
• Conduct deep-dive analyses to generate actionable insights for product and business roadmaps
• Design, develop, and maintain self-service dashboards and reporting tools for stakeholders
• Define and establish data foundation requirements, including logging and metric frameworks
• Drive experimentation strategy including A/B testing and causal inference methodologies
• Collaborate closely with Product, Engineering, Finance, and Data Science teams
• Translate complex data into clear, compelling insights for both technical and non-technical audiences
• Influence senior stakeholders and build internal advocacy through data storytelling
• Manage multiple priorities and deliver results in a fast-paced, global environment

• 10+ years of experience in analytics, measurement, and experimentation
• Strong proficiency in SQL and data analysis
• Expertise in A/B testing, causal inference, and measurement frameworks
• Experience in advanced analytics or business data science
• Strong business acumen and strategic thinking capability
• Excellent communication and stakeholder management skills
• Proven ability to work cross-functionally with multiple teams
• Ability to manage complex workflows and competing priorities independently
• Strong problem-solving mindset with attention to detail

• Experience in marketplace environments (preferably 2-sided platforms)
• Background in software products, product analytics, or business strategy analytics
• Experience working in global, matrixed organizations
• Exposure to guest/customer experience analytics is a plus

• Architect and maintain scalable data pipelines for real-time and batch data processing.
• Design and implement interactive, modular visualizations using modern JavaScript frameworks and Python tools.
• Convert complex business requirements into robust technical solutions across engineering, manufacturing, analytics, and finance domains.
• Champion platform reliability and best practices, ensuring clean code, thorough documentation, and streamlined processes.
• Standardize data schemas and metrics, enabling analytics and self-service tools for user-driven insights.

• Proficient in React.js, HTML5, CSS3 for front-end development.
• Strong background in backend programming with languages like Node.js or Python.
• Expertise in SQL and data modeling for high-performance analytics solutions.

• Prior experience with manufacturing analytics and data visualization highly preferred.

• Engineering and Manufacturing Analytics

• Candidates must not reside in AL, AR, DE, FL, IN, IA, LA, MD, MS, MO, OK, PA, SC, TN due to tax and operational considerations.

• Serve as the primary owner for assigned client contract requests from intake to execution.

• Partner with Account Executives and cross-functional teams to ensure contract accuracy and compliance.

• Manage post-execution activities including record maintenance, system updates, and reporting.

• Maintain high-quality, timely contract data for reporting and forecasting.

• Identify and implement improvements to streamline contracting processes.

• Bachelors degree at minimum.

• 3-4+ years of extensive contract management experience.

• Proficiency with Contracts Lifecycle Management (CLM) tools like Icertis or DocuSign.

• Bachelors degree at minimum.

• 3-4+ years of extensive contract management experience.

• Proficiency with Contracts Lifecycle Management (CLM) tools like Icertis or DocuSign.

• Review, create, and maintain BOMs for new and existing products, ensuring data accuracy and integrity.
• Perform analysis and action for maintenance of BOM accuracy, and manage change requests, orders, and implementations.
• Coordinate product NPI phase/gate reviews, including artifact creation and action item management.
• Provide project coordination for BOM and change management, ensuring timely delivery and project schedule adherence.
• Undertake periodic reviews for PLM system data, including approval matrices and BOM accuracy.

• 2-3 years of CAD designers, Mfg. engineering experience managing BOMs
• In-depth knowledge and experience with Oracle Agile PLM.
• Proven ability in BOM creation, maintenance, and change management.
• Strong skill set in stakeholder and project coordination with minimal supervision.

• Experience in the high-tech industry preferred.
• Local to San Jose, CA, with a willingness to work from the office.